Privacy Policy

Last updated: 13 November 2026

This Privacy Policy explains how we collect and use personal data when you visit sgm-techno.com, send us a request or place an order. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.

1. Who we are

The controller of your personal data is ProAtlantic OÜ, registry code 14605965, Narva mnt 7, 10117 Tallinn, Estonia (“we”, “us”). For any questions about your personal data, please contact us at info@sgm-techno.com.

2. What data we collect

Requests (“Submit a request”, “Need help?” and other forms): your name, phone number and, if you provide it, your email address.
Partner requests (“Become a partner”): in addition — company name, type of business, country and address.
Orders: name, phone number, email, country, delivery address, your comment and the contents of the order, including the car and options chosen in the calculator.
Consent record: the date, time and text of the consent you give when submitting a form.
Technical data: the site language and the page from which a form was sent. Your IP address is used temporarily to protect the forms against spam and abuse.

We do not ask for and do not process special categories of personal data. Payment is not made on the website.

3. Why we process your data and on what legal basis

To answer your request and advise you on materials — at your request before a possible contract (Art. 6(1)(b) GDPR) and on the basis of our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR).
To process and deliver your order and to contact you about it — performance of a contract (Art. 6(1)(b) GDPR).
To keep accounting and other records required by law (Art. 6(1)(c) GDPR).
To protect the website and the forms against spam and abuse (Art. 6(1)(f) GDPR).

4. Who receives your data

Your data is available only to our staff who handle requests and orders, and to service providers who process it on our behalf and under our instructions:

the hosting provider of the website;
the email service used to send order confirmations;
the CRM system our sales team uses to manage requests and orders;
carriers and courier services — the data needed to deliver your order;
accountants, auditors and public authorities — where required by law.

We do not sell your personal data and do not use it for automated decision-making or profiling. If a service provider processes personal data outside the European Economic Area, the transfer is carried out only in accordance with Chapter V of the GDPR.

5. How long we keep your data

Requests — up to 3 years after our last contact with you, unless they result in an order.
Orders and related documents — for the period required by Estonian accounting law (7 years).
Consent records — for as long as we process the data based on that consent and as needed to prove it.
IP addresses used for spam protection — no longer than a few minutes.

6. Cookies and data stored in your browser

The website does not use analytics or advertising cookies and does not load third-party trackers. To make the site work, your browser stores: the contents of your cart (until you place an order or clear it), your choice in the cookie notice and similar technical settings. This data stays on your device and is not sent to us until you submit a form or place an order.

7. Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability and to withdraw your consent at any time (this does not affect processing carried out before the withdrawal). To exercise your rights, write to info@sgm-techno.com.

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or with the supervisory authority of your country of residence.

8. Changes to this policy

We may update this Privacy Policy. The current version is always available on this page, with the date of the last update at the top.